We at Lanham Music want for you to be completely satisfied with your purchase. In the unlikely event that you are unhappy with your purchase, you may return or exchange it within 14 days of shipment. Please follow the return instructions below for prompt and efficient service.

All returned products must be in new condition with all included accessories and in the original packaging. Return shipping charges are the responsibility of the purchaser and are nonrefundable. Refunds are made for product value only, excluding shipping and handling charges. If you received Free Shipping on your order, the value of the uncharged shipping cost will be deducted from your refund. Be sure to obtain a tracking number from the shipper you use. This will be helpful in locating your return should it fail to be received by us. In the unlikely event a product is found to be defective or shipped in error, shipping charges may be credited.

A Return Authorization must first be issued for all returns. Email us to obtain an RA number and Ship To address. Return Authorizations are valid for 14 days from the date of issuance. Please send your return promptly to insure that credit can be issued. If you have any questions, please call or email us. (800) 896-5142 [email protected]